RETURN POLICY
  1. A single DISKFAN® can be returned to the manufacturer, E.F Cook & Associates/DISKFAN®, if it does not satisfactory meet the needs of the buyer within thirty days upon receiving.
  2. The buyer must notify the manufacturer that they want to return the DISKFAN® for a refund and receive a “refund number” before returning the DISKFAN®. The DISKFAN® must be returned undamaged in the original shipping carton for a full refund. Damaged returned DISKFAN®’s will have the cost to repair deducted from the purchase price of the DISKFAN®. The buyer must pay the cost of the shipping charges and insurance for the return of the DISKFAN®.


GLASSWARE RETURN POLICY
  1. GLASSWARE purchased for the DISKFAN® can be returned to the manufacturer, E.F Cook & Associated/Diskfan, if it does not meet the satisfaction of the buyer within thirty days upon receiving.
  2. The buyer must notify the manufacturer that they want to return the GLASSWARE for a refund and receive a “refund number” before returning the glassware. GLASSWARE must be returned undamaged in the original shipping carton for a full refund. Damage broken GLASSWARE will not receive a refund. The buyer must pay the cost of the shipping charges and insurance for the return of the GLASSWARE.


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